This Privacy Policy of Apex Management Services Ltd. (“Apex”) is applicable to individuals and their use of Apex’s website- www.apexbahamas.com. Apex has affected physical, electronic, and internal procedural security protections to safeguard against the unauthorized release of, or access to personal information of our clients and individuals with accounts placed at our agency for collection.
To further safeguard this information, our employees are required to acknowledge their roles and responsibilities with respect to maintaining confidentiality of private information, which includes being knowledgeable of all company policies and regulatory requirements applicable to consumer privacy. Employees are subject to disciplinary action up to and including termination of employment if they fail to follow signed acknowledgments and established company policies and procedures with respect to maintaining the integrity and privacy of the information at Apex.
Explicit Information Collecting – Apex Management Services Ltd. may collect, use and store information on the domain you use to access the apexbahamas.com, the internet address of the site from which you linked directly to Apex’s website and the date and time of your visit to the Apex website. These information may be used by Apex or our vendors to measure the number of site visitors to the various pages on the website or to help make improvements to the information contained within the site. Apex does use, collect and store the email addresses of users that choose to voluntarily communicate with Apex via email or through our web-based information submission form.
Information Submission Form – Our information form submission function requires individuals to provide us with contact information. The information collected as part of the information request submission is used to provide information to anyone who inquire about our products and services, and to handle related business matters or queries by individuals about account specific information. This information is also used to contact individuals when necessary, appropriate and in accordance with our company policies with respect to communication. The information gathered through this website will not be used to notify you about unsolicited products and services. Messages posted or sent through our website may not be secure against interception by unauthorized individuals. For privacy reasons, Apex may not respond to correspondence received via this web page regarding a debt that has been placed with Apex for collection. Individuals who have accounts placed with our agency for collection are encouraged to correspond with Apex about their account via phone at 1-242-328-8301 or Email. Our email address is: info@apexbahamas.com.
Information Usage – Apex is a debt collection company. Our interactions and communications with individuals are an attempt to collect a debt and any information obtained will be used for that purpose. When you disclose personal or private information to Apex, it may be used or disclosed in accordance with the normal course of business of Apex. Personal information contained in any e-mail sent by individuals may be used by Apex (at their discretion) to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service that Apex provides. Apex does not disclose personal information to third parties except to our clients or to authorized service providers (for example, but not limited to, vendors hired by Apex to perform a specific business function) – which may be affiliated or non-affiliated companies of Apex – who assist us in our normal business practices, unless otherwise required by law. In instances where we provide personal information to our clients or service providers as noted herein, the recipients of that information remain responsible for the privacy of such information with respect to the individuals concerned.
Links to Other Websites – This site contains links to other external websites. Apex is not responsible for the security or privacy practices of these websites, the products or services offered by these websites, or the content appearing at these websites.
Security Methods – Our website is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We may also employ a variety of other mechanisms or tools to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.
Changes to Privacy Policy – Apex may change this Privacy Policy at any time. The Privacy Policy posted on this website is our current policy effective as of the date noted at the bottom of this document. Any change to this Privacy Policy shall be immediately effective and applies to all users of our website. It is the obligation of users visiting the website before the change to learn of changes to the Privacy Policy since their last visit.To contact our Privacy Officer as indicated by this Policy, or to address questions regarding the privacy practices of Apex, please e-mail: info@apexbahamas.com. Letters may be sent to the following address: Apex Management Services Ltd. c/o Compliance Officer P.O. Box 6474, Nassau, Bahamas. This Privacy Policy is effective April 8, 2018.
